FAQs | National Millions | Main prize | RAFFLES

FAQS

WHEN IS THE DRAW FOR THE COMPETITION?

The competition draw date and time is stated on the entry page for each competition. Each draw is guaranteed to take place at the specified time regardless of how many tickets are sold.

HOW DO I ENTER?

It’s easy, pick the raffle you would like to enter and choose how many tickets you would like to purchase.

HOW IS THE WINNER CHOOSEN?

Traditional draws: Every one of our traditional draws can be watched live via our Facebook and Youtube page for everyone to see. We use a random number generator to determine the winner. We prove we are live by reading out comments and answering customer queries as we go. If a traditional draw does not sell out and the first number generated is unsold, we will generate a new number until we have a winner. Instant wins: Instant win competitions are won by receiving a ticket number that matches a number on the list of pre determined prizes. If your ticket numbers match any of the numbers on the list of prizes, you will instantly win that prize! End prizes are classed as traditional draws. Automated draws: Our automated draws are similar to traditional draws, but without a live draw. We use PHP code to randomly generate a winning number at the time of the draw

WHAT IF YOU DON'T SELL ENOUGH TICKETS FOR RAFFLE?

All our prizes are guaranteed, regardless of how many tickets we sell for each raffle.

ARE MY PAYMENT DETAIL SECURE?

Yes, we do not handle, see or store your card details. Your payment is handled by our clearing bank which is regulated by the UK Financial Conduct Authority (FCA We are also PCI DSS compliant. With national-millions.co.uk you’re in safe hands.

DO YOU JUST RAFFLE CASH?

Currently yes however we may add other products including Cars, Watches, MacBooks, and much more.

WHAT DO I DO IF I DON'T GET MY TICKETS?

Email us at: [email protected] and we will get this sorted straight away. Our offices are open from 9.30 AM to 5.30 PM Monday to Friday.

HOW DO I KNOW THE RAFFLES ARE ADMINISTERED FAIRLY?

All entry names and ticket numbers are updated daily. Check our Entry List page. The winner is picked via a random number generator and broadcast LIVE across our Social Media platforms. This ensures the process of picking a winner is fair, transparent and fraud free.

IS THIS LEGAL?

Yes, we work with a team of solicitors and barristers to ensure that we comply with the 2005 Gambling Act and we do not break any rules set out by the UK Gambling Commission. Everything is legal and above board. If you ever have any concerns or questions please contact us

HOW LONG ARE THE RAFFLES?

Each of the raffles will have a countdown clock. When the Maximum Number of paid Entries or the Closing Date is reached, the raffle will close. If all the tickets are sold before the raffle end date, the raffle will end and the winner announced early.
Scroll to Top